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Businesses and indicators are poised to approach the Fourth Industrial Revolution

We are entering a new era with technological advances. The 4th Industrial Revolution (Industry 4.0) is mentioned with great promise for more modern industrial production, more products and products at a reduced cost, and people are liberated from their jobs. dangerous, difficult jobs that robots can replace in the near future. Service and management activities also change in the direction of combining virtual and real interaction, the process will be more flexible and accurate.

Certainly businesses, managers, experts and business support agencies are all trying to find out what Industry 4.0 can bring to improve the productivity and competitiveness of enterprises. enterprises in particular and national labor productivity in general.
The Center of Excellence (COE) model has been initiated by APO since 2009 to share the experiences and best practices of the National Productivity Organization (NPO) in promoting productivity, from which other NPOs can apply and implement in their countries / territories. This is a flexible model, proposed by an NPO and selected based on the consensus of APO members. The NPO performs the role of a Center of Excellence - COE in a specific field, which is responsible for developing the program, connecting related experts and agencies / businesses, organizing national and national seminars. In addition, organizing survey tours gives businesses the opportunity to update and learn from practical experience.



Training model combined with production simulation and practice
Automatic management at Taichung Training Center - Taiwan.


In response to the rapid change in the context of Industry 4.0, APO has initiated the Center for Excellence in IT Application by the Indian Productivity Organization (2017) and the Center for Excellence in Smart Manufacturing. by the Taiwan Productivity Center has just been officially opened in September 2019. Besides, other developed countries, as well as members of APO such as Japan, Korea, Singapore ... have been actively moving towards advanced technology transformation, orientation and business support. access to information, build management platforms, streamline production and business processes, train human resources, apply appropriate management systems so that businesses can survive and develop. develop, take advantage of opportunities to improve competitiveness in the context of changing and risky business environment.
Within the framework of this paper, Taiwan and South Korea were selected to share their experiences through a study tour of officials and consultants on quality productivity of the Directorate for Standards and Quality. .

As a country that developed industrialization and selected investment policies for science and technology successfully, South Korea succeeded in turning the country from a low-income country after the war to the country with the highest GDP. 11 of 2018 and GDP per capita of approximately US $ 30,000. The policy to support businesses to improve productivity is given by the government according to the 10-year plan, from which the national productivity promotion agency - Korea Productivity Center (KPC) develops programs. act in line with general policies to make the most of social resources.
To meet the requirements and orientation of the Korean government in creating a new growth engine, with the theme “Productivity is an important agenda in the era of Industrial Revolution 4.0, KPC has introduced the following activities: New activities include: (1) Developing and disseminating Korean Production Management System (KPS); (2) Develop and provide a service to assess the situation and provide advice to companies that apply smart manufacturing; (3) Providing consulting services for start-up companies; (4) Providing human resource training services for 3D printing industry, (5) Organizing productivity awards to encourage enterprises to apply the application of productivity improvement systems / tools and technology innovation.
In addition, KPC is also the agency that provides professional training and consulting services to help businesses improve productivity and is currently making efforts to implement small and medium-sized businesses with access to resources. Government support, sources of information, knowledge of cooperation activities to expand overseas markets with the aim of associating operations with new productivity models to meet changing needs in the context of industrial revolution 4.0 .
Korean businesses are assessed the level of access to I 4.0 based on two main groups of criteria: One is the level of digital transformation and ICT system; The second is the degree of automation. Since then experts / managers have appropriate support programs. In fact, small and medium enterprises have always had difficulty raising capital. Therefore, before deciding to invest in machines and digital transformation, businesses need to identify opportunities for improvement and innovation, streamlining, thereby identifying areas / processes to be converted.


Share how smart meters work for
Small and medium enterprises at Ulala Lab Company - Korea


Taiwan Productivity Center - CPC, founded in 1955, is one of the founding members of the Asia Productivity Organization. CPC is assigned as the focal point for coordination and implementation of APO programs / projects in Taiwan. CPC ti